Key takeaways
- โFew businesses should build DPP infrastructure in-house.
- โOwning your identifier domain prevents lock-in.
- โSeparate mandatory disclosures from optional marketing features.
Questions to ask a provider
- Which regulations and product groups do you support today?
- Do you support GS1 Digital Link and our own domain?
- Model, batch and item-level granularity?
- How are access tiers and legitimate-interest users handled?
- Which standards do you implement (EN 18216 series, EPCIS)?
- Can we export all passports in a machine-readable format?
- What happens to our passports if you close?
- How do suppliers contribute data?
- Which ERP/PLM/PIM integrations exist?
- How are updates versioned and audited?
- What are lifetime hosting costs?
- Can the same code also drive care, warranty and resale experiences?