Business ยท 6 min read

Build vs buy: choosing a DPP platform

Twelve questions to ask any DPP provider before you sign.

Key takeaways

  • โ—Few businesses should build DPP infrastructure in-house.
  • โ—Owning your identifier domain prevents lock-in.
  • โ—Separate mandatory disclosures from optional marketing features.

Questions to ask a provider

  • Which regulations and product groups do you support today?
  • Do you support GS1 Digital Link and our own domain?
  • Model, batch and item-level granularity?
  • How are access tiers and legitimate-interest users handled?
  • Which standards do you implement (EN 18216 series, EPCIS)?
  • Can we export all passports in a machine-readable format?
  • What happens to our passports if you close?
  • How do suppliers contribute data?
  • Which ERP/PLM/PIM integrations exist?
  • How are updates versioned and audited?
  • What are lifetime hosting costs?
  • Can the same code also drive care, warranty and resale experiences?

Related guides